Full-Spectrum IT Operations
Wragby Managed Services
Our Managed Services provide end-to-end support across infrastructure, security, data & AI, and applications, ensuring that your operations are secure, scalable, and optimized for peak performance.
End-to-End Managed Services
Wragby Managed Services provides full-spectrum IT support services to organizations in various industry verticals. These services are designed to the uniqueness of each organization. Managed Services delivery teams are primed to offer onsite support, remote support, continuous support or scheduled support.
Managed Services for Infrastructure
Get comprehensive support for your server infrastructures, cloud services management, SharePoint infrastructure as well as patch and vulnerability management. Our 24/7 monitoring ensures availability, security, and performance of both your on-premises and cloud environments.
Azure Managed Service ›
Managed Services for Security
Protect your organisation with structured security management, genuine 24/7 threat response, and independent maturity assessment. Our Managed Security Services combine a tiered security programme with round-the-clock threat monitoring and response.
Security Services ›
Managed Services for Applications
Optimize your applications with our end-to-end support services, from web development, ERP and SharePoint management to testing and license planning. Our on-site or remote services ensure your applications are updated, secure, and high performing.
Managed Services for Data & AI
Manage your data platforms, integration pipelines, and Power BI dashboards with our cloud and on-premises support. We cover everything from provisioning, infrastructure setup to continuous monitoring while ensuring data availability, security, and optimization.
Explore Our Managed Service Plans
Continuous optimization tailored to your operational scale. Wragby's tiered Managed Service Plans bridge the gap between day-to-day IT infrastructure monitoring and complex, long-term cloud governance.
Essentials
- 24 x 7 support with 24-hr response time.
- Wragby ITSM Tool: Self-care enabled access.
- Proactive Infrastructure Monitoring and alerting.
Standard
- 24 x 7 support with 1-hr response time.
- Shared Technical Account Manager (TAM).
- Wragby ITSM Tool: Self-care enabled access.
- Microsoft Premium Support (MSPS)
- Proactive Infrastructure Monitoring and alerting.
Advanced
- 24 x 7 support with 15-mins. response time for high priority incidents.
- Shared Technical Account Manager (TAM) & Solutions Architect.
- Wragby ITSM Tool: Self-care enabled access.
- Microsoft Premium Support (MSPS)
- Service Delivery Management
- Infrastructure Assessments
- Proactive infrastructure monitoring and alerting.
- Protective capacity planning, performance and cost optimization.
- Monthly/Quarterly Managed Services reports.
Premium
- 24 x 7 support with 15-mins. response time for high priority incidents.
- Direct Access to L3 Support
- Dedicated Technical Account Manager (TAM) & Solutions Architect.
- Wragby ITSM Tool: Self-care enabled access.
- Microsoft Premium Support (MSPS)
- Service Delivery Management
- Infrastructure Assessments
- Proactive infrastructure monitoring and alerting.
- Protective capacity planning, performance and cost optimization.
- Monthly/Quarterly Managed Services Reports.
How We Work With You
Assessment
Every engagement starts with a clear-eyed assessment of your current environment, risks, tooling, and support model — whether that means a standalone maturity assessment or a lighter scoping review for an existing managed services conversation.
Start Your Digital Journey
Strong partnerships start with open conversations. Let's discuss your challenges and how we can empower your business to improve its operations with AI and digital technology
Contact Us ›