Optimize Your Business Operations
Managed Services
Our Managed Services provide end-to-end management of your Azure cloud environment, ensuring that your operations are secure, scalable, and optimized for peak performance.
End-to-End Managed Services
Wragby Managed Services provides full-spectrum IT support services to organizations in various industry verticals. These services are designed to the uniqueness of each organization. Managed Services delivery teams are primed to offer onsite support, remote support, continuous support or scheduled support.
Managed Services for Data
Manage your data platforms, integration pipelines, and Power BI dashboards with our 24/7 expert support. We cover everything from provisioning, infrastructure setup to continuous monitoring while ensuring data integrity, security, and optimization.
Managed Services for Infrastructure
Get comprehensive support for your server infrastructures, cloud services maintenance, patch and update management, as well as patch and vulnerability management. Our 24/7 monitoring ensures availability, security, and performance of your on-premises and cloud environments.
Managed SOC (Security Operations Center)
Leverage our Managed SOC support for round-the-clock threat monitoring, detection, and incident response to protect your cloud assets. Our services encompass Extended and Managed Detection and Response (XDR/MDR) along with SIEM solutions management across on-premises, hybrid, and multi-cloud environments.
Managed Services for Applications
Optimize your applications with our end-to-end support services, from web application management to SharePoint management to testing and license planning. Our on-site or remote services ensure your applications are always fast, secure, and high-performing.
- Trusted and experienced service provider
- A Proactive approach to maintenance
- Cost effective and high return on investment
- Enhanced security and compliance
- Optimum support
Explore Our Managed Service Plans
Continuous optimization tailored to your operational scale. Wragby's tiered Managed Service Plans bridge the gap between day-to-day IT infrastructure monitoring and complex, long-term cloud governance.
Essentials
- 24 x 7 support with 24-hr response time
- Self-service cloud-enable access
- Wragby ITM Tool Self-care enabled access
- Microsoft Premium Support (MPS)
- Managed Services and alerting
Standard
- 24 x 7 support with 1-hr response time
- Dedicated Technical Account Manager (TAM)
- Wragby ITM Tool Self-care enabled access
- Microsoft Premium Support
- Managed Services and alerting
Advanced
- 24 x 7 support with 15-min response time for high priority incidents
- Shared Technical Account Manager (TAM) & Solutions Architect
- Wragby ITM Tool Self-care enabled access
- Microsoft Premium Support
- Service Delivery Management
- Infrastructure Assessments
- Proactive Infrastructure monitoring and alerting
- Service delivery planning, performance and cost optimization
- Monthly/Quarterly Managed Services reports
Premium
- 24 x 7 support with 15-min response time for high priority incidents
- Direct Access to L3 Support
- Dedicated Technical Account Manager (TAM) & Solutions Architect
- Wragby ITM Tool; Self-Service Delivery Management
- Microsoft Premium Support
- Infrastructure Assessments
- Proactive capacity planning
- Proactive Infrastructure monitoring and alerting
- Service delivery planning, performance and cost optimization
- Monthly/Quarterly Managed Services Reports
Start Your Digital Journey
Strong partnerships start with open conversations. Let's discuss your challenges and how we can empower your business to improve its operations with AI and digital technology
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