Wragby Azure Managed Services
Your environment — fully managed, optimised, and secured by Sub-Saharan Africa's only Azure Expert MSP.
Managing a Microsoft Azure environment demands more than basic monitoring. It requires deep expertise, certified engineers, proven processes, and a partner who understands your business — not just your cloud. Wragby Azure Managed Services gives you all of that, backed by our Azure Expert MSP accreditation and 15+ years of enterprise IT delivery across Africa.
Why Wragby Azure Managed Services
Running Azure well is a full-time responsibility. With Wragby, it becomes ours. We take end-to-end accountability for the health, security, and performance of your Azure environment — so your team can focus on the work that grows your business.
Predictable Costs
Track, forecast, and right-size your Azure consumption for a fixed monthly management fee — no billing surprises.
24/7 Proactive Monitoring
Round-the-clock monitoring of your Azure resources with automated alerts and rapid incident response before issues impact users.
Security-First Operations
Every managed service is delivered with Microsoft security best practices embedded — patch compliance, posture management, and threat monitoring included.
Certified Azure Expertise
Our team holds Azure Solutions Administrator, Solutions Architect, and Security certifications — plus 15+ engineers certified across the Microsoft cloud stack.
Dedicated Service Delivery
A named Technical Account Manager and Solutions Architect on Azure and Premium tiers — your single point of contact across all Azure operations.
Transparent Reporting
Monthly and quarterly Managed Services Reports covering uptime, incidents, spend trends, and capacity outlook — always know what you are getting.
Cloud Adoption Framework Aligned
Our delivery model follows the Microsoft Cloud Adoption Framework — covering Vision, Operational Excellence, Protection & Governance.
Local Presence, Enterprise SLA
Offices in Lagos, Abuja, Nairobi, and more — with 15-minute SLA response times for P1 incidents on Premium tier.
What's Included (Service Scope)
Azure Infrastructure Management
- VM provisioning, scaling & lifecycle management
- Networking (VNet, NSG, peering, ExpressRoute)
- Storage and database management
Security & Compliance
- Microsoft Defender for Cloud policy management
- Identity and access management
- Vulnerability assessment & patch management
Monitoring & Alerting
- 24/7 Azure Monitor & Log Analytics
- Automated alerting with defined SLA response
- Azure Service Health monitoring
Cost Optimisation
- Azure Cost Management dashboard
- Reserved instance & savings plan advisory
- Monthly spend reports and recommendations
Backup & Disaster Recovery
- Azure Backup configuration & monitoring
- Azure Site Recovery setup
- RTO/RPO-aligned DR testing
Service Delivery Management
- Dedicated Technical Account Manager
- Monthly & quarterly service reviews
- Capacity planning & roadmap advisory
Explore Our Managed Service Plans
Choose a Wragby Azure Managed Services tier that matches your operational scale and risk appetite. All tiers include 24/7 coverage and access to our Azure-certified engineering team. Tiers are transactable directly on the Microsoft Azure Marketplace.
Essentials
- SLA Response Time (P1) — 24 Hours
- 24/7 Monitoring & Alerting
- Wragby ITSM Self-service Portal
Standard
- SLA Response Time (P1) - 1 Hour
- 24/7 Monitoring & Alerting
- Wragby ITSM Self-service Portal
- Microsoft Premium Support (MSPS)
- Technical Account Manager (TAM) - Shared TAM
Advanced
- SLA Response Time (P1) - 15 Minutes
- 24/7 Monitoring & Alerting
- Wragby ITSM Self-service Portal
- Microsoft Premium Support (MSPS)
- Technical Account Manager (TAM) - Dedicated TAM + Solutions Architect
- Service Delivery Management
- Infrastructure Assessments
- Proactive Capacity Planning
- Cost Optimisation Advisory
- Monthly / Quarterly Reports
- Direct L3 Support Access
Ready to get started?
Download the full service brochure or go directly to our listing on the Microsoft Azure Marketplace.
What Azure Expert MSP Status Means for You
We are Sub-Saharan Africa's only Microsoft Azure Expert MSP
The Azure Expert MSP designation is awarded by Microsoft only to partners who pass a rigorous, independent audit covering people, processes, tools, and customer outcomes. Fewer than 100 partners globally carry this status — and Wragby is the only one headquartered in Sub-Saharan Africa.
What this means for your organisation:
Let's Talk About Your Azure Environment
Whether you are planning your first Azure deployment or looking to improve the management of an existing environment, our team is ready to help. Let's start with a conversation.
Talk to an Azure Expert ›