The Results:
Since the launch in December 2019, iBroka has provided services to a growing number of insurance brokers in Nigeria:

  • iBroka enabled a 60% decrease in processing time and effort, saving the clients much-needed resources while increasing their agility.
  • It also powered convenience and business continuity, due to its web-based multi-device access.
  • Enabled Brokers to continuously serve customers, and meet regulatory requirements
  • It also supported employee remote access, and brokers can work from anywhere via, paying for their subscription in the local currency.
  • Challenges:
    For years, the insurance brokerage segment had remained immune to meaningful technological disruptions, adapting decades-old manual workflow to rapidly changing regulatory requirements. Before the Microsoft – Wragby intervention, the Nigerian insurance brokers endured:
    Whether its enterprise data, visualization, analytics, using first-class tools enables us to migrate large sets of data and deliver solutions quickly and efficiently to turn your data into a tool for innovation, Wragby relentlessly seeks to empower its clients to fully optimize day-to-day operational tasks.
    The outcome of our proactive engagement with Seplat Energy:

  • Inability to sustainably meet up with demanding and time-consuming regulatory compliance,
  • Lack of seamless, automated process management,
  • The need for portable, scalable, and cost-effective technology tools.
  • The Lagos State Chapter of NCRIB, in its desire for a comprehensive solution, sought for a brokerage ERP. This solution, it believes, will eliminate manual processes, save time, and boost productivity for its estimated 366 registered insurance brokers.
    After a review of the prototypes presented by multiple partners, NCRIB selected Wragby’s iBroka as the preferred solution for the sector. Using the Scaled Agile Framework (SAFe) methodology and Azure DevOps Services, the Wragby team develop and deploy the ERP (iBroka) within six months (July to December 2019) of engagement. iBroka is a cloud-based end-to-end ERP tailored to the insurance brokerage sector. Because it is built and hosted on Microsoft Azure, iBroka has the scale and reliability to serve brokers nationwide. It is provided to brokers as a cost-effective Software as a Service (SaaS), with a monthly or annual subscription. The primary code stack is Core 2.0, Bootstrap 4.0, and MSSql. The solution is deployed on Azure PaaS and is also consumed as SaaS by other Tier 2 resellers via web services exposed by the Azure API gateway manager.

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